MANAGEMENT PACKAGES
Core - Professional operational management
Core Plus - Strategic management and technical oversight
Premium - Fully integrated asset management and consultancy
MANAGEMENT PACKAGE DESCRIPTIONS
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Our Core package provides a dependable, compliant, and proactive property management service for residential developments requiring comprehensive day-to-day management. Designed for developments seeking professional support with transparent communication and strong operational oversight, this package delivers the essential services required to keep your building safe, compliant, and well managed.
Included services:
Dedicated Property Manager
Service charge budgeting and administration
Contractor coordination and performance management
Planned site inspections
Health, Safety & Compliance coordination
Resident and stakeholder communication
Financial reporting
AGM and Directors' meeting support
Planned and reactive maintenance coordination
Statutory compliance monitoring
Insurance administration
Access to our Client Compliance Portal
Our Core package provides the confidence of professional management, responsive service, and transparent reporting, ensuring your development is managed efficiently and in accordance with industry best practice.
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Building on the comprehensive services included within our Core package, Core Plus provides enhanced operational oversight, greater technical support, and more strategic asset management.
Designed for larger, more complex, or higher-value developments, this package offers increased management input, enhanced financial reporting, and proactive maintenance planning to help optimise building performance, control long-term costs, and protect asset value.
Additional services include:
Enhanced financial and management reporting
Planned Preventative Maintenance (PPM) planning
Increased site inspection frequency
Technical support from our commercial and engineering specialists
Contractor performance monitoring and review
Project coordination and procurement support
Strategic maintenance planning and lifecycle recommendations
Enhanced response times and escalation management
Regular compliance and risk management reviews
Director and stakeholder strategy meetings (where required)
Core Plus is ideal for developments seeking a more proactive management approach, combining operational excellence with commercial insight and technical expertise to support the long-term performance of their building.
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Our Premium package is designed for prestigious residential developments, complex estates, and clients seeking the very highest standards of property management. Combining proactive operational management with strategic asset planning and direct access to our commercial and technical specialists, this service delivers a fully integrated management solution focused on protecting and enhancing the long-term value of your property.
In addition to all services included within our Core and Core Plus packages, Premium provides:
Senior management oversight
Priority response and escalation management
Direct access to our commercial and technical specialists
Strategic asset management and lifecycle planning
Capital expenditure (CapEx) forecasting
Major works planning and project management
Bespoke management and financial reporting
Enhanced resident and stakeholder engagement
High-frequency site inspections and operational reviews
Annual strategic property reviews with directors and freeholders
Procurement strategy and contractor performance optimisation
Tailored management solutions to meet the specific needs of your development
Our Premium package provides a strategic partnership rather than simply a management service. Through proactive planning, commercial insight, and enhanced technical support, we help clients protect their assets, optimise operational performance, and deliver an exceptional experience for residents and stakeholders alike.
Our Core Property Management Services
Service Charge Management
We deliver proactive, transparent service charge management designed to protect asset value, ensure compliance, and provide complete financial clarity for directors, freeholders, and leaseholders. Our approach combines robust financial management with responsive day-to-day support and industry best practice.
Major Works & Section 20 Consultation
We manage every stage of the Section 20 consultation process, ensuring statutory compliance, transparent communication, and effective project delivery. From preparing tender documentation and evaluating contractors to monitoring costs and overseeing works, we help deliver major projects efficiently and responsibly.
Qualified Property Management
Every development is managed by experienced, TPI-qualified Property Managers and Assistant Property Managers, providing professional oversight, continuity of service, and a dedicated point of contact who understands your building and its specific requirements.
Planned & Reactive Maintenance
We coordinate both planned preventative maintenance and reactive repairs through a carefully selected network of trusted contractors. Our focus is on quality, value for money, compliance, and maintaining safe, well-presented developments.
Health, Safety & Building Compliance
We coordinate and monitor statutory inspections, risk assessments, and compliance obligations to help ensure your building remains safe, compliant, and professionally managed in accordance with current legislation and industry best practice.
Property Sales Support
We prepare comprehensive pre-sale management information packs promptly and accurately, while efficiently managing post-completion documentation to support smooth and compliant property transactions.
Financial Management & Reporting
Our clients benefit from clear, transparent financial reporting, detailed budget preparation, quarterly financial reviews, and comprehensive service charge accounting. By providing meaningful financial insight and complete visibility of expenditure, we support informed decision-making and effective long-term financial planning.
Lease & Legal Support
We provide practical guidance on lease interpretation, covenant compliance, licence applications, and day-to-day lease management, while working closely with legal advisers where specialist input is required.
Utility Procurement & Contract Management
We oversee utility procurement and supplier relationships, helping clients secure competitive pricing, reliable service, and effective contract management to achieve long-term value.
24/7 Emergency Response
Our out-of-hours emergency service operates 24 hours a day, 365 days a year, ensuring urgent issues are responded to quickly and professionally, helping to minimise disruption, reduce risk, and protect your building.
Contact us.
Have a question? Contact us today, we are always happy to help.
Address – The Loom, 14 Gowers Walk, London, E1 8PY